Reviewed by:
Charlotte R. on:
11/21/2013 1:41:20 AM
We eat here weekly. We have our favorite dishes but when we do try something new it is always delicious! Customer service gets 2 thumbs up. The owner is super nice and always comes by to chat with us. Our favorite dishes are the cilantro curry shrimp, sub gum wanton soup, shrimp fried rice..... and sesame chicken- always super yummy!Its always nice when you walk into a facility and they welcome you by name. We love Shun Lee Palace!
Reviewed by:
Michael B. on:
11/3/2013 3:21:43 AM
Ate here again Thursday night - had the broccoli in hot garlic sauce. Was good (again, wish it were spicier so I should ask next time) but I loved the vegetable roll. Please do not be put off by some of the negative reviews. I enjoyed my second time here and intend to make semi-regular visits as I live nearby.
Reviewed by:
Michael B. on:
10/20/2013 4:41:46 AM
I came here late Saturday afternoon by myself after hearing "Chinese Food" by Alison Gold - a horrendous song, but made me want Chinese food regardless. It's situated on a strip behind Bojangles on Randolph with a pharmacy and barbershop that look like they're from the 1950s.First off - I liked the decor and ambience - yes, it is a little 1980s (reminds me of Chinese restaurants I ate at as a kid 25 years ago) but was clean and nicely presented. I was promptly greeted and seated and presented with some sauces and a bowl of crispy noodles. I had ordered a hot tea, vegetable egg roll, and tofu with fresh broccoli and brown rice. All of the for under $12 was a pretty good deal. The food was not phenomenal (I probably should have asked if they could make it spicy) but I did enjoy it. The broccoli was very crunchy, and the tofu was not the normal crispy fried kind but still good. I think I'd like to go back and try some other dishes. As for service, I've read lots of negative reviews here. I didn't have any problems with my servers - they were pretty fast and polite (about two or three different people brough food to my table). I think it's worth a try if you're nearby.
Reviewed by:
Cindy G. on:
9/24/2013 12:13:24 PM
Panda express put in a nicer plate.
Reviewed by:
Tracy B. on:
8/22/2013 4:32:33 AM
Buyer beware. The service (by our lead waiter) was among the worst we have ever experienced. (Support staff was great, but Waiter was horrible). Went there Sunday night. Rudest, most disrespectful server I've ever had. Tossing food on the table, reaching over my plate to fill water for someone else, taking food away before we were done. He had a huge chip on his shoulder, I'd say more like a boulder. He was so unpleasant (borderline angry) and he ruined our dining experience. He should not be working with the public. I have never publicly written a bad review, because its just not my style but this experience was simply dreadful. I'm sorry to say we will not be back.
Reviewed by:
Charlotte Bear D. on:
8/1/2013 3:32:29 AM
not sure whats going on,, the place seems very tattered now, and the food quality has seem to gone way down,, Michael is doing his best I know but sometimes you need to step back and figure out whats wrong :(
Reviewed by:
Scott C. on:
6/15/2013 6:17:41 AM
Haven't eaten here in years and decided to try it again since I was working on this side of town. This place isn't what it use to be. It looks the same, but the food is different and the staff aren't very helpful or friendly. Some other post indicated the original owner had sold and you can tell.
Reviewed by:
Stephanie T. on:
6/11/2013 1:47:38 AM
Shun Lee Palace has been around since I was a little girl. The interior has changed, but not much. The koi painting that I always loved is still there. You no longer walk through a beaded curtain to use the restroom though, which I always thought was so cool!The food and service is good. The prices are great. I love the Wonton soup. You can order a Wonton Soup for 2 for under $7.00. Order it to go and you have enough soup to make a couple of meals off of it. Some of my favorite entrees are the sizzling three delights and shrimp with Chinese eggplant. These portions are always large enough for my husband and I to share.A delicious dinner for two with appetizers and wine under $30.00....tell me what is not awesome about that? To satisfy those Chinese cravings, go check out Shun Lee Palace.
Reviewed by:
Londonbridge X. on:
3/15/2013 4:44:00 PM
I've heard a lot of mix reviews about this place through the years. So I finally decided to try it out for myself a few weeks ago and been wanting to come write a review. I LOVE Chinese food so when I went in to order carry out I decided to pick some of my regular dishes to try.The customer service wasn't very great to begin with. The lady wasn't very friendly and helpful in suggesting any special dish. Here are my reviews on the dishes that I did buy.Pork Fried Rice - It was blah! There was no flavor to the rice but oil.General Tso Chicken - It was blah too!! Barely any flavorsHouse Special Lo Mein - This one taste a lot better than the other two dishes, but was just okay for me too.The only dish I did like was their Beef, Shrimp and Scallop stir fry dish, but none of the dishes really screamed that I will be visiting again next time!My husband did mention that they have Japanese and sushi on their menu also so I would still like to go back to try this part of their menu out, but will not be going back there for Chinese food.
Reviewed by:
Shannon C. on:
1/23/2013 5:36:00 PM
RELAX... do not be scared of those negative reviews. They must have their purpose... I too was afraid to try UNTIL an encourage off one of reviewer Margaret L - Charlotte, NC. She was right.I've ordered cocount shrimp entree - man!!! IT's tasty! Rice? Not even so "sticky" just the right kind of "sticky" rice... Jasmine, I think.I also ordered wonton soup - it scores high score.And these were take-out - they were very good!One more thing... they accidentally switched my order with something else but they were very very helpful and corrected their mistake quickly.Would give it a five but I'm saving it for the next time I get to DINE in. :)Just go... try take-out first. Worth your $ and time.
Reviewed by:
Lauren P. on:
1/6/2013 3:07:00 PM
Food was OK (food temps could be hotter). Clean restaurant. Upholstery was outdated. Service was slowwwwww! There was very few people eating here and only one waitress and what could of been a 30 min experience turned into an hour because of her slow response time. I would come back only if the service was quicker (Which is customary for a Chinese restaurant) and my rice and music soup was hotter!
Reviewed by:
Josh L. on:
1/2/2013 2:54:00 AM
Went on Christmas day, after my group was told that there was a 1.5 hour wait at another Chinese restaurant we had intended to go to. 4 of the 8 guests ordered appetizers, which never arrived - well, they arrived, but not until about 20 minutes after the entrees were served, after speaking to the waiter and the manager numerous times. I get that they were busy, but I'm sure this isn't their first Christmas day of being one of the few restaurants in the city open. Ordered the Ma Po Tofu, which was decent, but I was wondering what peas and mini carrot squares (either from a can, or someone has amazingly precise dicing skills) were doing there. We ordered white and brown rice for the table, but they only brought brown rice. Once the 8 of us quickly finished that off, it took them another 5-10 minutes to bring out more rice. Service was a mess, and the manager seemed to be as lackadaisical as the waiter was, when we pointed out that the appetizers and parts of the meals had not been brought out. At least they comped the appetizers, but based on the service, I don't think I'll be back.
Reviewed by:
Nikhil P. on:
12/28/2012 5:29:00 PM
The waiter was very unhelpful. Considering this was my first visit to the restaurant, I asked for some suggestions but got the response "there are not many choices for vegetarians" and then he walked away. I proceeded to leave the restaurant. Horrible service.
Reviewed by:
Charlotte Bear D. on:
10/31/2012 1:43:00 PM
As always Michael has a great crew and great food.. black bean chicken yummmmmmmI always enjoy going to Shun Lee ! ! :)
Reviewed by:
Renee L. on:
10/14/2012 9:38:00 AM
I've been going to Shun Lee Palace for more than 20 years. Its just a few blocks from my grandmothers house and she was always a fan. The place was purchased by new owners a couple of years ago and while the food is still pretty good, the service is...spotty at best. I think they try to make due with fewer servers than they should have so once you place your order, you never see them until they drop off your food and then you are on your own again until the check comes. If something is wrong or if you need something extra (more to drink, etc.)...too bad.
Reviewed by:
Walter W. on:
7/28/2012 3:32:00 PM
This is one of the oldest Chinese joints in the city. The food itself was never the greatest or most authentic cuisine but it always worked in a pinch at lunch. The food was always a nice step over a generic carryout place.No more.Food's gone way downhill and the service sucks. Nobody's friendly anymore.I miss Frank, the previous owner. I hope he's enjoying his retirement somewhere.Your pal,Walter
Reviewed by:
Margaret L. on:
6/24/2012 3:55:00 PM
We had purchased a living social for Shun Lee since we just moved to the Cotswold area. But then read these reviews and were a bit scared to try. Well i gotta say we tried tonight and it was really good. It is a hidden gem. The food was excellent, the service was great. We had a spicy entree and a sweet one. SO good. My husbannd and I will be back for sure. If you are hesitant .. don't be just go try ... :)
Reviewed by:
Mitchell A. on:
2/3/2012 2:21:00 AM
This used to be a good place and now it's changed for the worst. My most recent 'dissatisfactory moment', but not the only, was this weekend when I ordered take out from Shun Lee and they force an 18% tip upon my bill. No one brought me anything, there was no delivery, I didn't even ask anyone for extra sauce so why is there a tip on my bill?!?I won't be coming back anymore and I advice any NEW or 'before the changes' customers to do the same.
Reviewed by:
Lucinda L. on:
1/11/2012 12:51:00 PM
I've been a fan of Shun Lee since the change in management. My last visit - lunchtime - really disappointed me. Their food is still very good (no MSG is a plus) but the service was Slow! Like, we had to get up and get our own water slow; like we had to ask for silverware slow. I hope this was an unusual occurrence. I will certainly return to Shun Lee but if the service is as bad, it will be my last trip.
Reviewed by:
ksmusard on:
2011-11-01
I have been going to Shun Lee Palace for many years and when I married, I shared it with my new husband. The food and atmosphere is perfect.
Reviewed by:
Contributor on:
and reasonable prices have made this a winner The Scene Set in a strip shopping center that harkens back to the days of the Nixon administration, Shun Lee Palace is worlds apart from those new hoity-toity "Chinese Cuisine" places hitting town. Acoustical ceiling tiles, cream walls ...?
Reviewed by:
Anonymous on:
2004-04-30
I didnt really like this place. It was a fair chinese resturant, their are deffintly better ones in Charlotte. Although there chicken with cashews is pretty good ...?
Reviewed by:
citycrab on:
2004-06-01
Although Shun Lee doesn't deliver (and shares the namesake of the legendary Shun Lee Palace in NYC...don't be confused), it offers Chinese food similar in quality to the many cheap places one finds in NYC. The prices maybe a dollar or ...?
Reviewed by:
A TripAdvisor Member on:
2005-06-27
I love Shun Lee Palace. I've been a patron at their restaurant for 25 years and the food is always outstanding! The decor is dark and a bit outdated, it wouldn't hurt to redecorate a bit but I'm willing to overlook it because the food is ...?
Reviewed by:
A TripAdvisor Member on:
2006-08-15
Shun Lee Palace has been around for many, many years and was always been a great place for a good meal. It is a family-owned restaurant and the food is consistently delicious. My favorites are the shrimp fried rice and the Szechuan Lemon ...?
Reviewed by:
Mindy T. on:
2007-05-01
The food is good, especially the sesame tofu so any vegetarians would like that. There seems to be a wide selection (Meat and vegatarian) and one of the owners seems to always be circulating so you get personalized attention. ...?
Reviewed by:
Member, Charlotte on:
2007-08-03
This place is hidden off of Randolph Rd and Sharon Amity. The food is great and the service was attentive. There is nothing flashy about the food. It's like the style you would find when you were growing up. The portions are generous and it ...?
Reviewed by:
jsst4fun on:
2007-08-22
We haven't been to Shun Lee Palace in years until tonight. We moved and just started patronizing a spot nearer home - until it closed recently. What a treat to find the same gracious friendly owner, and the food even better than we ...?
Reviewed by:
A TripAdvisor Member on:
2007-09-14
While the ambiance resembles a restaurant built and not updated since the 80's, the food and cuisine is simply awesome. This has become our favorite Chinese Restaurant of all time. We've eaten at a fair share of Chinese restaurants, ...?
Reviewed by:
A TripAdvisor Member on:
2008-01-01
Shun Lee is an out-of-the way, always reliable, fixture in Charlotte. Frank, the proprietor, greets every customer as if they had been coming there for years (and many have). It is very traditional Chinese cuisine, but the quality is ...?
Reviewed by:
Anonymous on:
2008-01-05
We have six children with varying tastes, and Frank and Vivian always make us welcome, even making "off-menu" plates for us which the kids love!! The crispy scallops are out of this world!! We have no more favorite place to go for Chinese food. Thanks to all for a great meal?
Reviewed by:
Sue H. on:
2008-10-27
A restaurant that has been around for many years and the food continues to be excellent. The interior of the restaurant could use a make over but the food and staff are excellent even after all these years. ...?
Reviewed by:
Hannah Moyers on:
2008-11-01
They have wonderfully varied menu, along with good service. They also have a pleasant atmosphere, along with comfortable seating and low lighting. All in all, a very classic and darling restaurant! ...?
Reviewed by:
Lindsay W. on:
2009-06-08
I have gone to this restaurant since I was a kid. It is a very traditional chinese restaurant feel and the food is amazing. The only complaint may be the price. I feel it is a little pricey for some of the food options. ...?
Reviewed by:
Shannon H. on:
2009-07-07
Shun Lee is a wonderful Chinese restaurant. It has been around many years and the food is always wonderful and the staff attentive. It is such a great place to go. ...?
Reviewed by:
MsAglow on:
2009-10-22
I have been eating at Shun Lee for just a few months now. Usually I go there on Sundays after church. My friend and I have been dining in, and the food has been good. They are operating with barely a full staff, so the service to be ...?
Reviewed by:
Anonymous on:
2008-11-20
The service is always wonderful -- and the food delicious! I especially love being able to call my husband at work and have him stop for take out on his way home. We moved here from the Bay Area, CA -- and it's the best Chinese restaurant we've found in Charlotte ...? More ?
AVG:(4.9)
